NeedPorts status and reliability

What is monitored

• Tunnel server health.
• Customer client heartbeats.
• Proxy counts, observed clients, and endpoint activity.
• Control-plane API availability and deployment errors.

If a tunnel server fails

Public ports on that server may become temporarily unreachable. NeedPorts monitors health and can investigate reassignment or recovery depending on plan, capacity, and the specific failure.

Recommended customer safeguards

• Keep local or private fallback access for critical administration.
• Use app-level health checks for production services.
• Avoid exposing unauthenticated admin interfaces.
• Document which public port maps to which local service.

Status communication

Use this page as the public reliability explanation for now. A live automated status dashboard can be added later as the service matures.