---
title: "NeedPorts Refund and Cancel Policy"
description: "How NeedPorts trials, cancellations, refunds, and subscription management work for public endpoint and port forwarding service."
image: "https://needports.com/og-image.svg"
canonical: "https://needports.com/refund-cancel-policy.html"
html: "https://needports.com/refund-cancel-policy.html"
---
# Refund and cancel policy


How NeedPorts trials, cancellations, refunds, and subscription management work for public endpoint and port forwarding service.


## Cancel anytime


You can manage or cancel billing from the subscription management link or by contacting support. When service ends, public forwarding stops and your local machine remains under your control.


## Trials and fit checks


NeedPorts is designed to be tested before production reliance. Use the trial to confirm your endpoint, assigned ports, protocol needs, and local service mappings work for your environment.


## Refund review


If the service does not fit your use case or a billing issue occurs, contact support with account details and a short explanation. Refund requests can be reviewed based on timing, usage, and the issue reported.


## Before canceling production use


Remove public DNS records, notify users of endpoint changes, stop local tunnel clients if desired, and keep another access path available for critical systems.

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