Trust

Refund and cancel policy

How NeedPorts trials, cancellations, refunds, and subscription management work for public endpoint and port forwarding service.

Cancel anytime

You can manage or cancel billing from the subscription management link or by contacting support. When service ends, public forwarding stops and your local machine remains under your control.

Trials and fit checks

NeedPorts is designed to be tested before production reliance. Use the trial to confirm your endpoint, assigned ports, protocol needs, and local service mappings work for your environment.

Refund review

If the service does not fit your use case or a billing issue occurs, contact support with account details and a short explanation. Refund requests can be reviewed based on timing, usage, and the issue reported.

Before canceling production use

Remove public DNS records, notify users of endpoint changes, stop local tunnel clients if desired, and keep another access path available for critical systems.

Have a question before using NeedPorts?

Review the related trust pages or contact support before exposing production services.

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